Terms of Service

Last Updated: November 14, 2024

Welcome to Aloha State Outreach. By accessing our website or using our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

1. Acceptance of Terms

By accessing or using the Aloha State Outreach website (alohaoutreach.org) or receiving services from our organization, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or services.

2. About Our Organization

Aloha State Outreach is a community health and social services organization serving individuals and families experiencing homelessness, housing insecurity, and other barriers to health and stability throughout Hawaii. We operate through mobile outreach, community partnerships, and care coordination.

3. Services Provided

Aloha State Outreach provides the following services:

Community health worker services and outreach
Needs assessment and care coordination
Referrals to healthcare, housing, and social services
Connection to public benefits and resources
Collaboration with healthcare systems, community organizations, and faith communities

Important: Aloha State Outreach provides care coordination and community health services. We are not a medical provider, mental health treatment facility, emergency service, or housing authority. Our services complement and connect individuals to appropriate professional services.

4. Not Medical Advice

Information provided through our website or during outreach interactions is for general informational and educational purposes only. It is not intended as medical, mental health, legal, or financial advice. Always consult with qualified professionals for specific advice related to your situation.

If you are experiencing a medical emergency, call 911 immediately. If you are in crisis, please contact:

National Suicide Prevention Lifeline: 988
Crisis Text Line: Text HOME to 741741
Emergency Services: 911

5. Website Use

You agree to use our website only for lawful purposes and in ways that do not infringe upon the rights of others or restrict their use of the website. Prohibited uses include:

Attempting to gain unauthorized access to our systems
Submitting false, misleading, or spam content
Using automated systems to access the website without permission
Violating any applicable laws or regulations
Harassing, threatening, or impersonating others

6. Contact Form and Communications

By submitting information through our contact form, you:

Consent to us contacting you via the information provided
Confirm that the information you provide is accurate
Understand that general inquiries do not establish a client-provider relationship
Acknowledge that email and web forms are not secure for sensitive health information

7. Client Services and Consent

When receiving direct services from Aloha State Outreach:

Services are voluntary and may be declined at any time
You will be asked to provide consent for services and information sharing
We will explain our privacy practices and your rights
You have the right to ask questions and make informed decisions about your care
We will document services in accordance with HIPAA and applicable regulations

8. Referrals and Partner Services

Aloha State Outreach works with numerous partner organizations to connect individuals with appropriate resources. While we carefully screen our partners and make referrals in good faith:

We do not control or guarantee the services provided by partner organizations
Each organization operates independently with its own policies and procedures
We are not liable for the actions, services, or decisions of partner organizations
You are encouraged to ask questions and make informed choices about services

9. Limitation of Liability

To the fullest extent permitted by law, Aloha State Outreach, its staff, volunteers, and partners shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

Use of or inability to use our website or services
Errors or omissions in content
Unauthorized access to or alteration of your information
Services or actions of partner organizations
Any other matter relating to our services or website

This limitation applies even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify and hold harmless Aloha State Outreach, its staff, volunteers, board members, and partners from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

Your use of our website or services
Your violation of these Terms of Service
Your violation of any rights of another person or entity

11. Intellectual Property

All content on this website, including text, graphics, logos, images, and design, is the property of Aloha State Outreach or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without express written permission.

12. Third-Party Links

Our website may contain links to third-party websites for your convenience and information. We do not endorse or control these sites and are not responsible for their content, privacy practices, or terms of service. Access to third-party sites is at your own risk.

13. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website with a new "Last Updated" date. Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms.

14. Modifications to Services

Aloha State Outreach reserves the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We are not liable for any modification, suspension, or discontinuation of services.

15. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Hawaii, without regard to conflict of law principles. Any disputes arising from these terms or use of our services shall be resolved in the courts of Hawaii.

16. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. No Waiver

Our failure to enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Aloha State Outreach regarding use of our website and services.

19. Contact Information

If you have questions about these Terms of Service, please contact us:

Aloha State Outreach
Email: alohastateoutreach@gmail.com
Website: alohaoutreach.org

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Mahalo for your understanding and for trusting Aloha State Outreach to serve our community.

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